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Jon Bryden

Fractional CTO and technology advisor · Columbus, Ohio

I've run the technology, and I've run the business.

Most technology advisors have done one of those. The combination is the reason clients keep me around after the first project, and it is why I tend to reach for the cheap answer before the impressive one.

Jon Bryden

Enterprise technology leader

Nearly a decade at the National Registry of EMTs, including years as Director of Information Technology. Led a 20-person technology organization across engineering, QA, cloud, data, security, and enterprise systems.

Technology leadership for a mission-critical national platform serving 600,000 clinicians. Contributed to 99.95% platform uptime. Reduced support demand by more than 45%. Cut peak ticket backlog from 255 to under 50, more than an 80% reduction.

Led the 0-to-1 launch of a national EMS licensure platform: 25 member states, 350,000+ clinicians, cross-state API integrations.

Regulated, mission-critical, and national in scale. The kind of environment where being wrong about someone's licensure status is a serious problem rather than a bug ticket.

Operator, not just an advisor

Co-founded and scaled a multi-channel eCommerce business past $10M in annual revenue. I co-founded BZB Marine & RV and ran operations from 2016 to 2023, across Amazon, Walmart, eBay, and direct-to-consumer.

I owned logistics, fulfillment, marketing, vendor management, and the systems underneath all of it. I also carried the P&L, which is the part that actually changes how I advise.

When I tell a client that a build is not worth the money, it is because I have been the person deciding whether to spend it.

Still building

I am hands-on today, not just in the room. Current fractional work includes an active engagement with a founder-led specialty healthcare provider, replacing a CEO-run manual process with an automated operating system.

Founder and fractional CTO of EMS Conferences.

Embedded AI across requirements, prototyping, development, testing, and code review under written governance, compressing feature discovery from weeks to days.

Built Scanimo in React Native, launched it in both the Apple App Store and Google Play, and grew it to more than 200 users as of September 2026. Staying close to the tools is how the advice stays honest.

The arc

Where this came from.

2014 to 2017

State of Ohio

Agile Business Analyst

Enterprise tax system delivery, including the Ohio Business Gateway, working alongside large-scale engineering teams from Accenture and HP. Where I learned how enterprise delivery actually works, and how it fails.

2016 to 2023

BZB Marine & RV

Co-Founder and Head of Operations

Built the business across Amazon, Walmart, eBay, and direct-to-consumer. Owned operations, systems, and platform strategy.

2017 to 2026

National Registry of EMTs

IT Business Analyst to Director of Information Technology

Delivery and product lead for core certification platforms, then Director of IT. Also served as technology owner for a separate national EMS licensure compact, leading its platform from the first decision through launch.

B.S. Business Administration, Accounting, The Ohio State University. Executive leadership program with Tingle Leadership, 2024 to 2025.

How I think about AI

Adopt it deliberately. Keep control.

  • Business outcome first. If it does not move a measurable outcome, it does not get scaled.
  • No single point of dependency. Design for model portability and replaceable components.
  • Data governance is not optional. Not all data belongs in external systems, and that gets decided before the build, not after.

Where I work

Based in Columbus, Ohio. I work with clients remotely across the United States, and on site when the work genuinely calls for it.

Start with one problem.

Bring me the thing that's eating your week. We'll figure out whether it's worth solving and what it would take.